About the Role
We are looking for an autonomous, technically grounded Product Manager to join our team in Almaty. You will take ownership of key platform flows (from Buy/Checkout optimizations to API and developer tools), bridging the gap between business goals, customer workflows, and technical execution.
We don't expect you to have a telecom background on day one — we will bring you up to speed on the domain. However, we do expect rock-solid product fundamentals: hypothesis testing, end-to-end analytics setup, crisp technical PRD writing, and a proactive mindset to turn abstract problems into shipped features.
What You’ll Do (Responsibilities)
- Autonomous Product Discovery: Generate ideas, break them down into validated hypotheses, analyze user behavior, and propose well-reasoned solutions.
- Product Analytics & Metrics Ownership: Build and maintain product analytics from the ground up (using PostHog & Tableau). Define feature-level KPIs, build dashboards with the Analytics team, and track post-launch adoption and impact.
- Technical Delivery & PRD Ownership: Write clear, unambiguous PRDs, map out edge cases, and partner closely with engineering and design through delivery and pre-release QA.
- Stakeholder Alignment: Act as a central bridge between Sales, Commercial, Support, and Engineering. Gather internal feedback, validate business viability, and manage expectations.
- Sales Enablement & Feature Adoption: Don't just "ship and forget." Own feature launches by creating GTM collaterals, enabling Sales/Customer Success teams with clear value propositions, and tracking feature adoption.
Who You Are (Requirements)
- Product Experience: 2+ years of experience as a Product Manager in B2B SaaS, Cloud, or API/Developer-focused products.
- High Autonomy: Ability to take vague problem statements, figure out the solution independently, and present a structured proposal for alignment.
- Data-Driven & Analytics Pro: Hands-on experience with product analytics platforms (PostHog, Mixpanel, Amplitude) and BI tools (Tableau, Metabase). Experience setting up analytics frameworks from scratch is a huge plus.
- Technical Literacy: Comfortable reading API documentation, working with Postman, inspecting JSON payloads, and understanding REST API and Webhooks. (You don't need to write production code, but you must speak the engineering language).
- Flawless English (C1): Fluent written and spoken English. You will conduct client discovery calls, write PRDs, and draft UI copy in English.
- Location: Based in or willing to work hybrid/on-site in Almaty.
Nice-to-Haves (Big Pluses)
- Experience or background in Telecom, VoIP, or Communications APIs (Twilio, Bandwidth, Infobip).
- Understanding of networking basics or coding experience.
- Experience creating sales enablement collateral and running product marketing experiments.
We offer:
- Collaborate with a diverse and talented team: Work alongside colleagues from around the world, bringing unique perspectives and cultural insights to your projects.
- Prioritize your well-being: Stay healthy with comprehensive health insurance, including dental coverage.
- Great office and perks: spacious modern office in a top location, equipped with high-end gear, plus free lunches and healthy snacks every day.