Location
Toronto, Canada; remote-friendly with flexible work policies, open to candidates across North America.
About the company
A global commerce platform serving retail, hospitality, and golf businesses in over 100 countries, with teams across North America, Europe, and Asia Pacific. The legal team drives commercial solutions and integrity across the organization.
Responsibilities
- Map and observe legal team workflows to identify automation and efficiency opportunities, then prioritize initiatives by business value, risk reduction, and time saved
- Design, test, and maintain end-to-end automated workflows, including intake forms, conditional approvals, and document generation templates, using tools such as Spellbook, IronClad, and Glean
- Build reusable automation libraries and document processes so solutions remain maintainable and scalable
- Develop AI prompt best practices and playbooks, and partner with legal, IT, Sales, and RevOps stakeholders to gather requirements and drive adoption
Requirements
- 2-5 years combined experience in legal operations, systems engineering, process improvement, systems implementation, or automation development
- Proven track record of designing, building, and configuring workflow automations and integrations, with familiarity in modern AI tools and prompt engineering
- Strong cross-functional communication, analytical thinking, and the ability to translate technical concepts to non-technical stakeholders
- Fluency in English as a working language, with the ability to prioritize competing demands in a fast-paced environment