Проектный менеджер (Gen AI)

About the Role

Veeam is seeking a Senior Professional Services Project Manager to lead the planning, governance, and successful delivery of Veeam product deployment projects and professional services engagements for our customers. Operating with a high degree of autonomy within defined frameworks, this role owns end-to-end delivery execution across onboarding, implementation, consulting, and technical advisory engagements, ensuring predictable outcomes, strong customer experience, and delivery quality.

This role owns project timelines, coordinates cross-functional and partner resources, and ensures projects are delivered on time, within scope, and to a high quality standard. In addition to deployment projects, the role manages customer infrastructure and Veeam product Health Check engagements, ensuring customers receive structured, well-governed assessments of their environments and clear, actionable outcomes. The Senior Professional Services Project Manager partners closely with Solution Architects, Technical Account Managers, Support, Sales, Customer Success, and partners to keep engagements on track, aligned to business goals, and to drive customer value realization and Professional Services growth.

What You’ll Do

Project & Program Delivery

• Manage the end-to-end lifecycle of Veeam product deployment projects and professional services engagements, including scoping, planning, execution, and closure.
• Own delivery of professional services engagements, including onboarding, implementation, consulting, and technical advisory.
• Manage multi-workstream engagements, building and maintaining project timelines, milestones, resource plans, and dependencies, proactively identifying and resolving schedule risks.
• Establish and enforce project governance, including status reporting, change control, RAID (Risks, Assumptions, Issues, Dependencies) logs, and steering committee cadence.
• Provide technical oversight across data protection, virtualization, and cloud environments throughout the engagement lifecycle.

Customer & Stakeholder Engagement

• Serve as the primary point of contact for customers throughout the engagement lifecycle, ensuring alignment on scope, timelines, deliverables, and success criteria.
• Build strong stakeholder relationships across customers, partners, and internal teams, driving alignment and accountability for delivery outcomes.
• Support rollout plans, enablement, and adoption activities to help customers realize value from their engagements.
• Identify and support follow-on opportunities in collaboration with Sales and Customer Success.
• Health Check & Infrastructure Assessment Management
• Plan and manage Customer Infrastructure and Veeam Product Health Check projects, coordinating technical resources and ensuring assessments are delivered on schedule.
• Track findings and recommendations from Health Check engagements through to customer sign-off and, where applicable, follow-on remediation or project scoping.

Cross-Functional Coordination

• Coordinate and manage partner resources engaged on deployment projects, ensuring alignment with project scope, quality standards, and delivery timelines.
• Coordinate across Technical Account Managers, Solution Architects, Support, Sales, and Customer Success to ensure smooth transitions between pre-sales, delivery, and post-deployment support.
• Support Veeam Cyber Secure (VCS) programs as required.
• Governance, Reporting & Continuous Improvement
• Manage project budgets, resource allocation, and utilization in coordination with Professional Services leadership.
• Identify and escalate project risks, scope changes, and resource conflicts to appropriate stakeholders in a timely manner.
• Maintain accurate project documentation, including project plans, status reports, meeting notes, closure documentation, and knowledge transfer materials.
• Contribute to and drive continuous improvement of delivery playbooks, methodologies, templates, and governance practices across the PS/CS organization.

Team Development

• Mentor junior team members and share best practices to support standardization of delivery processes across the team.

What You’ll Bring

• 3+ years of experience managing technology deployment, infrastructure, or professional services engagements, ideally within a software, backup/recovery, or data management vendor or partner organization.
• Demonstrated experience managing project timelines, budgets, and governance frameworks for external customer-facing engagements.
• Experience coordinating third-party, partner, and cross-functional resources (e.g., Technical Account Managers, Solution Architects, Support, Sales) as part of engagement delivery.
• Working technical knowledge of data protection, virtualization, and cloud environments sufficient to provide delivery oversight.
• Strong understanding of project management methodologies (e.g., Waterfall, Agile, or hybrid approaches).
• Excellent verbal and written communication skills, with the ability to manage stakeholders at varying levels of technical and business seniority.
• Strong organizational skills with the ability to manage multiple concurrent projects and competing priorities.
• Bachelor's degree in a relevant field, or equivalent practical experience.
• Business level of Japanese fluency

Bonus Skills

• PMP, PRINCE2, or equivalent project management certification.
• Working knowledge of Veeam products, or experience with backup, recovery, or data protection solutions.
• Experience managing infrastructure assessment or Health Check-style engagements.
• Experience working within a Professional Services or Customer Success organization at a technology vendor.
• Experience mentoring team members and contributing to delivery playbooks and methodologies.

What You’ll Get

• Paid annual leave plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-Hybrid #LI-EL1

About the Role

You will own product for the Knowledge Graph and the reporting and analytics experience inside Veeam Data Command Platform (DSPM and AISPM). The graph is where the product's intelligence lives: what sensitive data exists, who can access it, how it moves, and whether the AI working on it can be governed. Actionable dashboards and reporting are how customers see that intelligence, prove their posture to auditors and executives, and decide — and act on — what to fix first. 

This is a builder's product role. You will translate a complex graph data model into queries, views, dashboards, and evidence that security, privacy, and governance teams use every day — and you will partner closely with the engineering leader who owns the graph platform and hyperscale lake integrations. 

You will set the roadmap, define the metrics that matter, and work AI-first — using agentic tools to prototype, analyze, and ship faster than a traditional PM team. 

What You’ll Do

• Own the product vision and roadmap for the Knowledge Graph as a customer-facing capability: the entities, relationships, and insights customers can explore, query, and trust. Partner with engineering on the underlying data modeling (sources, identities, access, classifications, lineage) and translate those decisions into concepts customers actually understand 
• Own the dashboard experience end to end: default landing views per persona (CISO, privacy, data governance, security operations), what earns a spot on them, and the path from a top-line number to underlying records in a few clicks. Every widget should answer "so what do I do now?", letting a user assign an owner, open a ticket, launch remediation, tighten a permission, or apply a policy without leaving the view 
• Own the widget framework and library (posture scores, top risks, sensitive-data heatmaps, access exposure, AI usage, trend lines) with consistent filtering, time ranges, and drill-through. Enable customization and role-based layouts so customers and internal teams can build, save, share, and default dashboards by role or business unit 
• Define the reporting layer: a report builder with saved/shared views, scheduling and subscriptions, and export in the formats enterprises use (PDF, CSV, API). Own audit and evidence packages that hold up for regulators and auditors, with clear scope, timestamps, and provenance back to the graph, and extend reporting coverage to backup and archive estates (Veeam Data Cloud workloads: Microsoft 365, Entra ID, Salesforce) so posture and evidence reflect historical data, not just production 
• Drive trending and posture-over-time reporting, including alerting and thresholds, so customers can show risk reduction rather than a single snapshot. Set the bar for data quality and freshness: how recent the numbers are, how coverage gaps are disclosed, and how the product avoids reporting false confidence 
• Enable downstream and agent consumption: BI integration, warehouse export, and APIs for customers who want the data in their own stack, plus partnering with the AI Agents team to expose graph queries, findings, and posture metrics as MCP tools and resources for customer and internal AI agents 
• Turn graph traversals into product surfaces: access paths, blast radius, data flow/lineage views, AI exposure, and risk prioritization. Partner with the Access Entitlements team on identity-to-data surfaces (multi-hop reachability through nested groups and shadow roles, least-privilege recommendations, entitlements for non-human identities). Own query and search UX for non-technical users, including natural-language and AI-assisted question answering over the graph, and define scale/performance requirements from the user's point of view (what must return in under a second, what can be async, where multi-hop queries must stay interactive at enterprise scale), holding the bar with engineering 
• Build the metrics and KPI framework the platform reports on, aligned with regulatory and framework mappings customers are measured against. Run discovery with enterprise CISOs, DPOs, and data governance leads and design partners, converting findings into a prioritized, defensible roadmap 
• Work AI-first, using agentic tools (Claude Code, Cursor, Copilot) and reusable Claude skills to prototype, query data, draft specs, and validate designs. Partner with design, engineering, PMM, and support to land releases: positioning, documentation, enablement, and adoption tracking

What You’ll Bring

• 10+ years in product management, including 4+ years leading product managers or owning a major platform area, with a track record shipping technical/platform products (data platforms, security or governance tooling, analytics, or developer-facing systems) 
• Strong data fluency: comfortable with data models, SQL, and graph concepts (nodes, edges, relationships, lineage), able to reason about queries and their cost, and able to partner credibly with senior engineers on architecture, performance, and scale trade-offs without needing to be the architect 
• Track record owning a reporting or analytics product area (dashboards, report builders, scheduling, exports) that non-technical enterprise users actually adopt, plus experience building composable, widget-based dashboards with user-configurable layouts that turn insights into in-product actions and workflows rather than read-only charts 
• Judgment about dashboard design: what belongs on a default view, how to make a metric drillable, and how to keep a dashboard useful as data volume grows, along with experience making reports credible at enterprise scale (accuracy, freshness, disclosed coverage gaps, performance on large datasets) 
• Experience with enterprise security, privacy, or data governance buyers (CISO, DPO, data governance, audit) and the evidence they need 
• Excellent written communication: crisp specs, clear positioning, and roadmaps that survive scrutiny 
• Hands-on use of AI-assisted tools in your own workflow, and a view on how AI should change the product itself

Bonus Skills

• Experience with graph databases in production (Neo4j, Amazon Neptune) or graph query languages (Cypher/openCypher, Gremlin, SPARQL) 
• Familiarity with data lakes/lakehouses (Delta Lake, Iceberg, Parquet) and cloud data platforms (Databricks and Unity Catalog, Azure Data Lake, AWS S3/Glue, BigQuery) 
• Background in DSPM, DLP, IAM/entitlements, or AI security posture management, and familiarity with regulatory frameworks and control mappings (GDPR, CCPA, HIPAA, NIST, ISO 27001, EU AI Act, NIST AI RMF, MITRE ATLAS, ISO/IEC 42001) 
• Experience with BI or embedded analytics platforms and report generation at scale, and/or building AI-assisted or natural-language query experiences over structured data

#LI-SO2

About the Role

As a Principal Product Advisor within the Product Management Alliances team at Veeam, you will help set strategy for our product integration approach across hyperscaler platforms including AWS, Azure, and GCP.  Which integrations matter, why, and how they fit into a multi-year architectural vision. You will operate as a recognized technical authority both internally and with partner organizations, and you will raise the bar for the broader Product Advisor team through mentorship and example. 

What You’ll Do

• Cloud Integration Strategy: Help with multi-year architectural roadmap engagements across hyperscaler platforms (AWS, Azure, GCP), identifying and advocating for solutions that matter
• Partnership Representation: Represent Veeam's strategic perspective, shaping how the partnership evolves
• Facilitate cross-portfolio Alignment: Influence roadmap decisions across multiple product lines and engineering teams, helping resolve competing priorities using deep platform expertise
• Mentor and Raise the Bar: Actively develop other Product Advisors and Product Managers, strengthening technical and strategic capability across the team
• Navigate Ambiguity: Step into undefined problem spaces and provide well-reasoned recommendations with conviction, backed by deep experience
• Industry Engagement: Contribute to industry events and partner conversations by sharing deep technical expertise in cloud architecture and integration
• Advocate for Architectural Standards: Champion what strong architectural and integration decisions look like across the organization
• Technical Escalation: Serve as a senior escalation point for the most complex integration scenarios and critical customer engagements

What You’ll Bring

• 12+ years' in product management, technical alliances, or cloud architecture roles, with a track record of increasing scope and strategic ownership
• A strong, well-defended point of view on cloud integration strategy, backed by direct experience architecting solutions within hyperscaler environments (AWS, Azure, GCP)
• Demonstrated ability to lead strategy, not just influence it: setting direction, not just executing against someone else's plan
• A track record of mentoring and developing other technical or product talent
• In-depth knowledge of cloud-based data protection, storage technologies (including object storage), APIs, SaaS architectures, and AI-driven integrations
• Exceptional executive presence, with experience influencing VP- and C-level stakeholders internally and at partner organizations
• Experience delivering high-visibility technical presentations and serving as a trusted advisor at the industry level
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience
• Willingness to travel approximately 5 to 7 weeks per year

Bonus Skills

• 12+ years' experience in product management, technical alliances, or cloud architecture roles, with a track record of increasing scope and strategic ownership
• A strong, well-defended point of view on cloud integration strategy, backed by direct experience architecting solutions within hyperscaler environments (AWS, Azure, GCP)
• Demonstrated ability to lead strategy, influencing cloud integration direction
• A track record of mentoring and developing other technical or product talent
• In-depth knowledge of cloud-based data protection, storage technologies (including object storage), APIs, SaaS architectures, and AI-driven integrations
• Exceptional executive presence, with experience influencing VP- and C-level stakeholders internally and at partner organizations
• Experience delivering high-visibility technical presentations and serving as a trusted advisor at the industry level
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience
• Willingness to travel approximately 5 to 7 weeks per year

#LI-SO2