Senior Director of Human Resources

You'll shape the people strategy that defines how Leap operates day to day. You'll own talent acquisition, total rewards, performance management, and employee relations, building and scaling a people function that grows with the business. You'll report directly to the CFO | COO. This role demands someone who can operate strategically with leadership while staying close enough to the ground to know what's actually happening across the company.

RESPONSIBILITIES

• Own Leap's people strategy, aligning talent, culture, and organizational programs with company goals.
• Lead talent acquisition, ensuring the company attracts, hires, and onboards strong talent as it scales.
• Oversee performance management, including goal setting frameworks, review cycles, and processes that help managers develop their teams.
• Design and manage total rewards programs, including compensation structure and health benefit plans that keep Leap competitive.
• Lead employee relations, handling sensitive situations with sound judgment, consistency, and care.
• Ensure HR policies and practices comply with employment law across all markets where Leap operates, maintaining the employee handbook and establishing policies that reflect how Leap operates.
• Partner with senior leadership on organizational design, workforce planning, and succession planning.
• Partner with function leaders to support their teams' growth, development, and performance.
• Build leadership development and manager training programs that strengthen Leap's people managers at every level.
• Lead and develop the HR team as the company grows, holding a high standard for business partnership.
• Perform other duties as assigned.

REQUIRED SKILLS

• Bachelor's degree in Human Resources, Business, or a related field required; PHR/SHRM-CP or equivalent certification preferred.
• 8-10+ years of progressive HR experience, including experience managing HR leaders or a multi-function HR team, ideally within a high growth company.
• Proven track record building and scaling HR programs that grow with the company.
• Strong knowledge of employment law, compliance, and HR best practices.
• Hands-on experience across talent acquisition, compensation, performance management, and employee relations.
• Excellent consultative and listening skills, with the ability to communicate effectively across diverse cultures and all levels of the organization, including Executive Management.
• Sound judgment and discretion when handling sensitive employee and organizational matters.
• Strong business acumen with the ability to connect people strategy to business outcomes.
• Experience partnering closely with a CFO, COO, or finance leadership on people strategy and business planning.
• Experience with HRIS and people analytics platforms.

ABOUT LEAP

Leap is the leading software platform for residential roofing and remodeling contractors, giving them one place to sell the job, run the crew, and get paid, from the first inspection to the final payment. Most of the nation's top 100 roofing and remodeling contractors rely on Leap to run both the sales and operations sides of their business, replacing the patchwork of disconnected tools contractors have historically stitched together.

Leap is a remote first company headquartered in Columbia, Maryland, with a small office supporting the sales team and leadership. We serve contractors across the country, and we're growing.