Department: Engineering
Team: Monitoring (360 Monitoring / KoalityEngine)
Reports to: Sascha Fuchs, Team Lead Monitoring
Contract: Fixed-term, 2 November 2026 – 1 May 2027
Location: Remote, CET ±2 hours
About WebPros
WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, XOVI, SocialBee, Sitejet and Comet Backup.
Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 650+ strong team of dedicated professionals spanning multiple continents. At WebPros, we focus on flexibility, autonomy, and work-life balance, with remote and hybrid working options available depending on the country and role. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive while staying deeply connected through our strong collaborative culture.
Your Role
Hi, I’m Sascha Fuchs, Team Lead Monitoring at WebPros and your future manager. My team runs two backend platforms: the 360 Monitoring architecture and the KoalityEngine. One of our senior developers is going on parental leave, and we need someone to take over the KoalityEngine and our WHM integration (the 360 Monitoring plugin for cPanel & WHM) from 2 November 2026 to 1 May 2027. The KoalityEngine has grown over the years, is only partly documented and has many custom solutions, so you'll get four weeks of overlap with the current owner before it's yours to run. Customers rely on monitoring to tell them when something breaks, which is why it has to stay healthy while its owner is away.
Key Responsibilities
- Run and develop the KoalityEngine day to day, including its custom solutions, so the platform stays reliable during the leave.
- Maintain the WHM integration (360 Monitoring plugin for cPanel & WHM) so customers on cPanel servers keep getting working monitoring.
- Troubleshoot production issues across the backend systems, including on-call-style incident work, to keep downtime short.
- Deliver backend work on the 360 Monitoring side, including the Auth0 decommissioning, so we can move off Auth0 cleanly.
- Take on DevOps tasks (deployments, infrastructure, server maintenance) so releases and servers stay stable.
- Work with the second senior backend developer, QA and product to plan and ship changes with the right context and testing.
Your Qualifications
Must-Haves
- Several years of professional backend development at senior level, with strong PHP (Symfony) and solid Node.js / TypeScript
- Proven ability to get productive quickly and independently in large, existing codebases with limited documentation
- Experience operating production systems: debugging, monitoring, incident handling
- Fluent English and availability within CET ±2 hours
Nice-to-Haves
- DevOps experience (Linux servers, CI/CD, Docker)
- MongoDB
- Experience with cPanel & WHM or hosting / monitoring products
- Authentication / identity migrations (e.g. Auth0, OAuth/OIDC)
Your Impact In The First 120 Days
30 Days – Learn & Integrate
- Finish the handover with the current owner: a walkthrough of the KoalityEngine and the WHM integration.
- Get access to all the systems you need and ship at least one small change.
60 Days – Contribute & Collaborate
- The current owner is gone. Handle troubleshooting and deployments on your own.
- Know where the KoalityEngine's custom solutions are and why they exist.
90 Days – Take Ownership
- Own changes to the WHM integration from start to finish with QA and product.
- Contribute to the Auth0 decommissioning on the 360 Monitoring side.
120 Days – Drive Growth
- Be the person the team asks about the KoalityEngine.
- Set priorities with the second senior backend developer.
- Leave the system in a state the current owner can pick up again without surprises.
You Might Thrive Here If You…
- Read unfamiliar code and work out why it was built that way before changing it
- Ask the current owner direct questions in the first four weeks, while they're still around
- Stay calm and methodical when debugging a live production issue
- Work remotely and async, and keep people updated without being chased
- Like fully owning a system for a defined period and handing it back in good shape
You Might Struggle Here If You…
- Want clean, well-documented code from day one, because this codebase has gaps and custom solutions
- Want to rewrite things, because this role is about keeping the platform running, not rebuilding it
- Need a detailed spec before you start working
- Are looking for a permanent role, because this contract ends on 1 May 2027
- Prefer pure feature work and don't want incident and ops work
- Need a long onboarding period, because the handover is four weeks and after that you're on your own
How We Work
Team & Workflow: Remote, asynchronous
Collaboration & Ownership: Self-managed work with a strong emphasis on being autonomous and proactive with good time management.
Our Culture
WebPros is built on diversity, not just in principle but by design. We’ve grown through acquiring industry-leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a one-size-fits-all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation.
We are a fully remote, async-friendly company where transparency, open communication, and collaborative problem-solving define how we work. Whether you thrive in the fast pace of a startup or the stability of an established product, WebPros offers a dynamic, evolving career journey that you can shape based on your strengths.
We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength.
Compensation & Benefits
We believe benefits go beyond just perks. At WebPros, we invest in your growth, flexibility, and well-being, so you can do your best work and build a meaningful career. While we strive to provide equal global benefits for all team members, some may vary by location, and we’ll clarify the details with you during the interview process.
- Competitive salary
- Remote-first flexibility: Work from anywhere in Europe (or hybrid in available offices).
- Development Budget: Annual personal growth allowance.
- Public Transport & Meal Vouchers: Location-dependent benefits.
- Paid Time Off: 20+ days of annual leave.
- Team Culture: Regular team and on-site company events.
Your Hiring Experience
Hi, I am Zornitsa our Talent Partner at WebPros. I’ll guide you through the interview process, ensuring a clear, transparent, and meaningful experience.
Interview Process
- Screening Interview (30 min): An informal conversation with Zornitsa, your Talent Partner, designed to get to know you better. We’ll discuss your background, motivations, and career aspirations while providing a clear overview of WebPros, the team structure, and what you can expect throughout the hiring process. This is your chance to ask questions and ensure the role aligns with your professional goals.
- Hiring Manager Interview (45 min): Discussion with Sascha Fuchs to assess team fit, self-reliance, technical alignment, and problem-solving skills.
- Technical & Culture Interview (60 min): Deep dive into technical expertise, problem-solving, adaptability
Our Commitment to a Diverse & Inclusive Culture
At WebPros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together.
We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow.
Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment where everyone can thrive.
We are looking forward to your application!