Релиз-менеджер

The role

We are looking for a structured, proactive, and technically strong Technical Program Manager to coordinate technical execution within our Post-Sales organization in the United States.

Nebius Post-Sales teams work with customers running production workloads on our cloud infrastructure. Your mission is to make this work predictable and scalable by maintaining clear execution plans, technical dependencies, ownership, customer health, and operational processes.

A key part of the role is the transition from Pre-Sales into Post-Sales. You will ensure that customer architecture, technical requirements, service dependencies, known risks, and operational context are carried into production with clear ownership. As customers move through production, you will maintain visibility into their health and core technical issues and coordinate dependencies across Post-Sales, Support, Product, and Engineering.

You will work closely with architects and engineers and develop a strong understanding of customer environments and Nebius cloud infrastructure. You should be able to translate technical requirements into execution plans, identify missing dependencies and readiness gaps, challenge incomplete plans, and coordinate technical work across several teams.

This role is remote within the United States and requires candidates to be based on the East Coast.

Your responsibilities will include: 

• Coordinate technical execution across US Post-Sales customers, maintaining clear plans, dependencies, risks, ownership, and status.

• Own and improve the Pre-Sales to Post-Sales transition, including customer architecture, technical requirements, dependencies, documentation, and ownership handover.

• Partner with architects and engineers to translate production requirements into execution plans and identify technical gaps or dependencies.

• Proactively identify weaknesses in Post-Sales processes and design, implement, and measure practical improvements.

• Build and maintain reporting on customer health, core technical issues, risks, blockers, team capacity, and Post-Sales initiatives.

• Own and continuously improve Jira boards, workflows, automation, dashboards, and reporting used for Post-Sales execution.

• Create and maintain processes, procedures, playbooks, templates, and technical and operational documentation

We expect you to have: 

• 5+ years of experience in technical program management, technical project management, technical delivery, or a related role.

• Strong understanding of cloud infrastructure, including compute, storage, networking, and production cloud environments.

• Strong technical fluency and the ability to understand customer architectures, system dependencies, technical constraints, and operational risks.

• Experience coordinating technically complex initiatives across Engineering, Product, architects, and other technical teams.

• Ability to translate technical requirements into structured execution plans and identify missing dependencies or readiness criteria.

• Ability to read, understand, and write technical documentation related to cloud infrastructure and customer environments.

• Advanced hands-on Jira experience, including boards, workflows, automation, dashboards, and reporting.

• Proven experience proactively identifying, designing, and implementing process improvements.

• Experience creating and maintaining processes, procedures, playbooks, templates, and operational documentation.

• Knowledge of change management practices and techniques.

• Fluent English.

It will be an added bonus if you have: 

• Experience with Post-Sales, Customer Engineering, Solutions Architecture, Professional Services, or Technical Support.

• Experience working with AI/ML infrastructure or GPU-based workloads.

• Familiarity with Kubernetes, workload schedulers, or large-scale compute environments.

• Knowledge of service delivery methodologies and frameworks such as PMI, ITIL, or Agile.

• Experience working in a globally distributed technology organization.

Key employee benefits in the US:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

We are looking for a Senior Technical Project Manager to join our Region Delivery team. You will own the delivery of new compute regions end to end — from hardware handover through acceptance testing to production readiness — coordinating across hardware, networking, capacity, and platform engineering teams under tight timelines.

Your responsibilities will include

• Owning delivery of region and GPU cluster deployment projects from kickoff through production handover

• Coordinating the capacity acceptance procedure: validating infrastructure availability, quota allocations, monitoring/alerting, and documented sign-off before a region goes to customers

• Coordinating acceptance testing across engineering teams (compute, storage, networking, GPU) and clarifying test ownership between them

• Acting as the real-time escalation point during live deployments — resolving blockers such as hardware failures, provisioning issues, or capacity conflicts by engaging the right on-call teams

• Defining and maintaining clear contracts and responsibilities between the teams involved in delivery to reduce cross-team ambiguity and friction

• Driving continuous improvement and automation of repetitive deployment and acceptance-testing work

• Running structured, high-signal status communications so stakeholders always know where a deployment stands

We expect you to have:

• Proven experience leading technical projects or engineering teams, ideally in infrastructure, cloud, or datacenter environments

• Demonstrated ability to coordinate across many engineering teams simultaneously and drive alignment without formal authority

• Calm, decisive communication under pressure, including during live incidents

• Strong bias toward clear ownership and documentation over ad hoc firefighting

• Fluent English

It would be a strong advantage if you have:

• Experience with cloud/compute capacity management or GPU infrastructure

• Background in large-scale datacenter rollouts

Nebius is looking for a Technical Program Manager to join our Capacity team and drive capacity expansion across our data centers.

In this role, you will work at the inersection of data analysis, infrastructure engineering, procurement, data center operations, and product teams. You will analyze how cloud resources are consumed, forecast future demand, identify capacity risks, and coordinate infrastructure expansions — from identifying the need for additional capacity to making that capacity available to customers.

The role covers several key cloud resources, including compute and storage capacity, ultimately translating demand forecasts into requirements for additional servers across our data centers.

This is a hands-on, analytical role. We are looking for someone who is comfortable working with metrics and forecasts and can use data to make decisions, while also being able to coordinate complex cross-functional projects involving multiple engineering and business teams.

Your responsibilities will include

• Analyze historical and current consumption of cloud resources and identify trends, anomalies, and potential capacity constraints.

• Build and maintain capacity forecasts for infrastructure resources and translate them into concrete capacity requirements across multiple data centers.

• Initiate capacity requests and work with Supply Chain teams throughout the purchasing and delivery process.

• Maintain a clear end-to-end view of capacity expansions, from forecast and capacity requirements through procurement, delivery, installation, deployment, and availability for customers.

• Coordinate expansion plans with data center teams, including installation schedules and infrastructure readiness.

• Coordinate with engineering teams to plan deployment of new capacity.

• Provide engineering, product, and business stakeholders with clear and reliable information about capacity plans, delivery timelines, current status, dependencies, and risks.

We expect you to have:

• Have experience in technical project/program management, data analytics, capacity planning, infrastructure planning, or a similar role.

• Have a strong analytical background and be comfortable making decisions based on quantitative data.

• Understand basic statistical concepts and forecasting methods and know their practical limitations.

• Be comfortable communicating with infrastructure engineers and understanding technical constraints and dependencies.

• Be able to coordinate work across multiple independent teams without relying on direct authority.

• Have strong written and verbal communication skills and be able to translate technical and analytical information into clear plans, decisions, risks, and status updates for different audiences.

• Take ownership of outcomes: proactively identify upcoming problems, drive decisions, follow up on commitments, and ensure that issues do not disappear between teams.

It would be a strong advantage if you have:

• Have worked as a data or product analyst before moving into project or program management.

• Can independently query data using SQL.

• Have hands-on experience with monitoring and BI tools such as Grafana, DataLens, or similar platforms.

• Have experience with capacity planning, demand forecasting, or infrastructure resource management.

• Understand the basic architecture of cloud or data center infrastructure, including servers, racks, compute, storage, networking, and their operational dependencies.

• Have experience working with procurement, hardware supply chains, or physical infrastructure deployments.