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Integration Manager (Seoul, Korea)

We are looking for a talented Integration Manager who can work with new and existing game partners and help get out tools, products, and services working inside their games. The ideal candidate will possess a blend of technical and people…

xsolla На сервисе с: 18.10.26 19:05

Зарплата не указанаSeoul, South KoreaОфис
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ABOUT YOU

We are looking for a talented Integration Manager who can work with new and existing game partners and help get out tools, products, and services working inside their games. The ideal candidate will possess a blend of technical and people skills, reasonable design and UX sensibility, and some understanding of how payments in gaming "should" work. You should have experience playing games. Applicants should expect to assist developers and technical personnel rapidly debug their technical issues and escalate or transfer as necessary - for this reason, ability to quickly diagnose basic technical issues and provide proper documentation is a must.

 

If you’re passionate about driving business growth, supporting game developers, and expanding the reach of innovative gaming solutions, we would love to hear from you!

 

This role will be based out of our Japan office but can be hybrid or fully remote depending on the situation.

 

ABOUT US

At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.

 

Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.

 

Longevity Opportunity Vision Enjoy the game!
Job Purpose

The Integration Manager is Xsolla's front-line technical partner for game studios — a hybrid role blending pre-sales engineering, technical support, and customer success. You'll work directly with new and existing game partners to get Xsolla's products, tools, and APIs working inside their games, from the first technical conversation through go-live and beyond. You'll lead client-facing meetings and demos, translate business needs into technical requirements, troubleshoot integration issues hands-on (logs, API calls, JSON payloads, webhook events), and act as the connective tissue between the client, Business Development, Customer Success, and Engineering.


Responsibilities

Client-Facing & Pre-Sales




  • Lead and confidently run client meetings, calls, and technical demos independently, without needing a BD or CS lead to carry the conversation




  • Act as the primary technical point of contact during pre-sales and onboarding, scoping integration requirements and setting realistic expectations




  • Present technical concepts clearly to both technical and non-technical stakeholders (engineers, producers, executives)




    • Technical Integration & Troubleshooting




    • Guide partners through API integration, including authentication, request/response structures, JSON payloads, and webhook configuration and delivery




    • Diagnose issues using data dumps, technical logs, and API traces; distinguish integration errors from platform bugs




    • Write and interpret basic scripts or API calls (e.g., via Postman, curl) to reproduce and isolate client-reported issues




    • Document issues concisely and completely enough for engineering to act on without back-and-forth




    • Know when to resolve an issue directly versus escalate to Engineering, Product, or Support, and manage that handoff cleanly





      • Cross-Functional Communication




      • Serve as the communication hub between Client, Business Development, Customer Success, and Development teams, ensuring nothing gets lost in translation between technical and commercial priorities




      • Provide clear, well-organized status updates to internal stakeholders and clients throughout the integration lifecycle




      • Maintain accurate documentation in Jira, Confluence, and related tools





Qualifications & Skills



  • Bachelor's degree (or equivalent experience) in a related field




  • 3+ years of experience in technical integration, solutions engineering, or a client-facing technical role




  • Demonstrated ability to lead client meetings and presentations independently — this is not a support-only or backend role




  • Working knowledge of REST APIs, JSON, and webhooks; able to read API documentation, interpret payloads, and troubleshoot integration failures independently




  • Comfortable using tools like Postman (or equivalent) to test and debug API calls




  • Near-native fluency in both Korean and English, written and verbal; able to confidently lead client presentations and meetings and write professional business emails in either language without support (daily cross-team communication is in English)




  • Proven customer service or client relationship experience




  • Comfortable working with high autonomy, shifting priorities, and a significant workload




  • Strong attention to detail and time management




Nice to Have



  • Prior experience in the gaming industry, payments, or fintech




  • Experience with Confluence, Jira, and G Suite




  • Prior experience at a foreign or international company, or working across time zones with global teams




  • Genuine interest in games (as a player) and the gaming industry




The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Personal Information Protection Act (PIPA), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com

Explore more opportunities at: https://xsolla.com/careers
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IT PROJECT MANAGER

movaviНа сервисе с: 18.10.26 22:12
Зарплата не указанаНе указана странаЛокация не указанаУдалёнка

Required work experience: 3+ years

Employment: full-time

Location: remote

We're looking for a proactive IT Project Manager to strengthen our team

We’re looking for a proactive IT Project Manager with mid-to-senior-level experience who knows how to take ownership, build processes from scratch, keep tasks moving, and can communicate easily with both technical and business teams.

You’ll help coordinate tasks, manage timelines, and keep processes transparent for everyone involved. If you want to have a direct impact on the product, work with a strong distributed team, and help improve our PM practices, come join us!

What you'll get to do:

Initiation and planning

  • Project setup from scratch: turn informal requirements into a clear project scope and structured technical requirements document
  • Estimation and delivery: plan deadlines and team capacity, create delivery plans and back them up with clear reasoning

Process and development management

  • End-to-end project management: lead IT projects through every stage of the project lifecycle
  • Scrum facilitation: coordinate a distributed team of desktop, web, and QA specialists; run scrum ceremonies including dailies, retrospectives, and planning sessions
  • Jira administration: manage tasks, set up workflows, automated processes, and dashboards that work well for you and the team

Control, risks, and analytics

  • Risk management: proactively handle dependencies and incidents, and escalate potential blockers before they become bigger problems
  • Transparency and metrics: analyze process efficiency using metrics like Velocity, Cycle Time, and others; prepare and present clear project status updates
  • Technical focus: communicate easily with developers and understand the technical context, including architecture, APIs, and client-server interaction

Communication

  • Stakeholder management: manage business expectations, help teams find practical solutions when resources and timelines are tight, and keep processes fully transparent
  • Project status control: always know the current status of the team’s projects and be able to quickly highlight what’s going well and what needs attention
  • PM culture development: take part in improving Project Management practices across the company

Required skills:

  • IT project management experience: 3–4+ years as a Project Manager. Experience with complex distributed systems, desktop products, and web products would be a plus
  • Strong technical background: understanding of client-server interaction, APIs, and architecture basics. You won’t need to write code, but you should understand what developers are talking about
  • Strong scrum skills: hands-on experience building processes from scratch and working with team efficiency metrics
  • Advanced Jira skills: ability to do more than move cards around – you know how to customize workflows and set up automated processes
  • Soft skills: strong facilitation, conflict management, and stakeholder expectation management skills. Ability to stay focused when handling multiple tasks concurrently

What we offer:

  • Confirmed employment from day one
  • Remote work from anywhere in the world or at our office
  • Flexible work schedule
  • Corporate events and team-building activities
  • A personalized approach to professional growth and development within the company
  • A team of professionals ready to mentor and share their knowledge and experience
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Senior Technical Product Manager, App Performance Advertising

xsollaНа сервисе с: 18.10.26 18:33
Зарплата не указанаСШАУдалёнка

ABOUT YOU


You are a technical product manager who owns what a model optimises for, not just the roadmap around it. You have real depth in recommendation and ranking systems, and you will own the recommendation engine behind the Xsolla Advertising Products: the ranking that decides which offers millions of players see, and in what order.


You hold the bar high for how decisions get made. You can read a readout and say plainly what it does and does not support. You connect model performance to revenue without overclaiming, and you bring a low-ego, people-first approach to work that spans ML, analytics, ads operations, and commercial teams.


If you are excited about using ML to build building the next generation of advertising, rewards and loyalty programs for mobile apps and games we want to hear from you.


ABOUT US


Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.


For more information, visit xsolla.com.


Responsibilities:

  • Own the recommendation engine as a product: ranking, relevance, and the model roadmap. Ranking quality is the product.

  • Set the objective the ranker optimises for, the constraints it works inside, and the guardrails and kill conditions that bound it. The target is eCPM today; what comes next is your call.

  • Own the metric definitions the whole team measures against, and settle the definitional questions that change the answer: gross against publisher-side RPU, app-load against impression-user denominators, mean of daily values against window totals.

  • Collaborate with on ML frameworks, experiment design, hold-outs, including pre-registered decision rules, power calculations, sample-ratio-mismatch checks, A/A validation, multiplicity correction, and named rollback triggers.

  • Collaborate with DS on readouts to evaluate model performace and readouts to business stakeholders readout: what the model did, what it cost, and what happens next.

  • Contribute the ranking perspective to the wider ads roadmap, including the seams where pricing, identity, and event telemetry meet ranking.

    • Qualifications & Skills:


  • 6+ years in product management, with 3+ years owning a recommendation, ranking, personalization, or relevance system in production.

  • Deep understanding of experiment design and inference, including minimum detectable effect, statistical power, sample ratio mismatch, A/A testing, multiple-comparison correction, and pre-registration. You can tell when a readout will not support the claim being made from it, and you say so.

  • Working knowledge of the modelling itself: classification and regression, probability calibration, predicted conversion rate, expected-value objectives, and how the choice of objective changes model behavior.

  • Hands-on experience with ML and data platforms such as Snowflake, BigQuery, Spark, Airflow, dbt, MLFlow, Vertex AI, and feature stores.

  • Proven record of moving model changes into production traffic through a controlled experiment process, rather than shipping on a dashboard reading.

  • Knowledge of performance advertising economics and ad tech ecosystems, including eCPM, RPU, bid multipliers, campaign hierarchies, and attribution models.

  • SQL you write yourself, and enough comfort reading application code to verify a claim instead of taking it on trust.

  • Excellent written communication and stakeholder management across technical and non-technical audiences. Specs, decision records, and readouts are the output of this role, and other teams act on them without you in the room.

  • Bachelor's or Master's in Computer Science, Engineering, Statistics, Economics, or a related field.

  • Offerwall, rewarded advertising, loyalty and rewards programs and/or mobile app monetization experience is a plus.

  • Experience with a two-stage ranking system, where an external service supplies the base order and local logic adjusts it, is a plus.

  • Pricing, yield management, or marketplace experience alongside ranking is a plus.


    • Benefits:

    We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

     

    Equal Employment Opportunity Statement:

    Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.

    We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

     

    Criminal History Consideration:

    For the Sr. Technical Product Manager, we will conduct a background check that may include the following:

    Criminal history check

    Employment verification

    Education verification

     

    Relevance to Job Responsibilities:

    The background check is relevant to this position because of the following role responsibilities:

    Accessing confidential company data

    Ensuring compliance with regulatory requirements

    Handling sensitive financial information/managing budgets/accessing funds

     

    Rights Under the Fair Chance Act:

    Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
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    Senior Technical Product Manager, Ads

    xsollaНа сервисе с: 18.10.26 18:33
    Зарплата не указанаСШАУдалёнка

    ABOUT YOU


    You are a technical product manager with deep expertise in data and identity platforms, and you will own the layer that decides what the advertising business knows about a player. Xsolla processes game commerce transactions for over 1,500 developers. That data is the structural advantage our advertising business has over the ad networks we compete with, and very little of it currently reaches the ad stack in a shape anyone can use.


    The ideal candidate has built a platform other teams consume, not a series of one-off pipelines. You hold the bar high for the unglamorous things that decide whether a data platform works: a validated event taxonomy, a dictionary people actually use, contracts with stated freshness and completeness guarantees, and instrumentation that tells you when a guarantee broke. You are fluent in what ATT, GDPR, and CCPA changed about what you can collect and match.


    If you are excited about building the data and identity foundation underneath a growing global advertising business, and you want to define what a game commerce platform can offer advertisers that nobody else can, we would love to hear from you.


    ABOUT US


    Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.


    For more information, visit xsolla.com.



    RESPONSIBILITIES


    Own the identity and data platform for advertising: what an advertiser needs from Xsolla's transaction data, defined as a product other teams build against.


    Define the interface between the customer data platform and the ads stack, and productize Xsolla ID and Xsolla’s Identity layer for targeting and audience segmentation.


    Own the canonical event taxonomy and schema across web and app surfaces. The offerwall backend recognises five funnel events today, app load fires server-side, impression fires client-side, and everything between them goes unmeasured. You define the full funnel, the server-side validation that keeps it honest, and the dictionary that stops three teams inventing three names for the same thing.


    Own attribution and signal collection, including MMP integration and historical backfill, SDK-side signal capture, and device and identity resolution.


    Own reporting APIs and Dashboard APIs that help Xsolla’s advertising clients build automated, scalable integrations with the Xsolla Ads Platform


    Specify the real-time event path for impressions, clicks, and conversions, so that attribution and the ranking models get the events they need when they need them.


    Write and hold the data contracts. What lands where, in what shape, with what freshness and completeness guarantees, for ML, ads operations, and customer-facing reporting. Then instrument whether each guarantee held.


    Ensure the data infrastructure stays privacy-compliant under GDPR, CCPA, and ATT, including SKAdNetwork, consent management, and identity frameworks.


    Work with data engineering, backend, and SDK engineering to sequence the build against a spec they can implement without you in the room.


    QUALIFICATIONS & SKILLS


    6+ years in product management, with 3+ years owning a data, identity, or measurement platform where the output was an interface other teams built against rather than a dashboard.


    Deep understanding of ad tech ecosystems, including campaign hierarchies, attribution models such as multi-touch and view-through, and audience segmentation and personalization frameworks.


    MMP postback semantics across AppsFlyer, Adjust, and Singular. You know why the same install can be counted three different ways, and which of those ways you should be paying for.


    Event taxonomy and schema governance experience. You have written a dictionary, enforced it against teams who would rather not, and dealt with the years of unvalidated data that predate it.


    Hands-on experience with data platforms and pipeline tooling such as Kafka, Snowflake, BigQuery, Spark, Airflow, and dbt, sufficient to specify where a client-server event boundary should sit and negotiate that with SDK and web engineering.


    Experience with privacy-preserving measurement, including SKAdNetwork, GAID and IDFA deprecation, consent systems, and what signal loss means for targeting and attribution.


    Contract discipline. You write the guarantee down, instrument whether it held, and raise it when it does not.


    Excellent leadership, communication, and stakeholder management across technical and non-technical audiences, in an organization where the teams you depend on report elsewhere.


    Bachelor's or Master's in Computer Science, Engineering, Statistics, or a related field.


    Familiarity with IAB, MRC, or OMSDK measurement and viewability standards is a plus.


    Customer data platform implementation experience, either buying one or building one, is a plus.


    oRTB or exchange integration experience is a plus. We do not have oRTB yet, and it is on the roadmap.


    Games or game commerce background is a plus, as is SQL and enough Go or a similar language to read a pipeline and understand what it is really doing.


     


    SALARY RANGE



    EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

     

    Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

     

    CRIMINAL HISTORY CONSIDERATION

     

    For the Senior Product Analyst, we will conduct a background check that may include the following:




    1. Criminal history check




    2. Employment verification




    3. Education verification





     

    Relevance to Job Responsibilities: The background check is relevant to this position due to the following role responsibilities:

     

    Accessing confidential company data

     

    RIGHTS UNDER THE FAIR CHANCE ACT

     

    Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

     

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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