Продакт менеджер (Just AI Agent Platform)

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

We're hiring a Self-Serve PM to own the core ElevenCreative product experience for creators and marketers who sign up, subscribe, and build on their own. Self-serve users make up the majority of ElevenCreative's user base, and they use the platform to generate and edit speech, music, image, and video across 70+ languages.

You'll own self-serve revenue, growth, and adoption for ElevenCreative, and use every lever available to move them. That includes how users discover what ElevenCreative can do, how they move from a first generation into agents, video, and multi-step creative workflows, and what keeps them coming back and upgrading. There's no shortage of things we could build. The job is defining the big bets, scoping them well, and shipping them quickly with the team.

PMs at ElevenLabs work in small, highly collaborative teams with minimal process, alongside engineers who have room to build creatively and lead. The scope is broad by design. Some weeks lean toward product, others toward growth or go-to-market work, and you'll own whatever it takes to make ElevenCreative the best product for its users.

What you'll do

• Own self-serve revenue, growth, and adoption for ElevenCreative, pulling on product, pricing, onboarding, lifecycle, and go-to-market levers to drive results

• Scope and define the big bets for the self-serve product across image, video, music, agents, and editing workflows

• Find the biggest opportunities in the user journey through product data and user behavior, and turn them into clearly scoped projects

• Drive adoption of newer experiences like agents and video, helping users expand from a single product into the full platform

• Work with engineering and design to ship quickly, mocking up early concepts yourself when it speeds things up

• Partner with growth, lifecycle, and social teams on launches and the moments that bring users into new parts of the product

• Define success metrics for your area and track activation, engagement, retention, and conversion to paid plans

• Talk to creators and marketers regularly to understand how they work and where the product falls short, and bring those insights back to the team

Requirements

• 5+ years of product management experience on consumer or self-serve products

• A track record of owning revenue, growth, or adoption outcomes and driving them across multiple levers

• Deep familiarity with the creative space and the creators and marketers who use these tools, with a habit of bringing user insights into every product decision

• Experience scoping and defining large, ambiguous bets and owning them end to end

• Design-minded, with a high bar for quality and user experience and the ability to mock up concepts yourself

• Technical fluency to go deep with engineers on how things are built and the tradeoffs involved

• Strong analytical skills and comfort in product analytics tools to find opportunities and measure impact

• A track record of shipping quickly and iterating based on what the data shows

• Ownership pedigree, meaning you drive your own projects fully rather than handing off after the spec

• Curiosity about AI and creative tools, and close attention to how the space is moving

#LI-Remote

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Мы ищем продуктового менеджера в подразделение, которое развивает облачные сервисы для корпоративных систем 1С.

Наши продукты работают в моделях IaaS и SaaS и помогают компаниям размещать, эксплуатировать и развивать информационные системы на базе 1С в облачной инфраструктуре. Дополнительное направление - это IT аутсорсинг и поставка серверного оборудования для локальной инфраструктур

Нам нужен человек, который сможет актуализировать существующие продукты, находить точки для их улучшения, формировать требования и доводить изменения до результата.

Это не позиция классического Product Manager, который с нуля запускает мобильное приложение и управляет growth-метриками. В первую очередь нам нужен системный продуктовый менеджер для сложных B2B IT-сервисов.

Чем предстоит заниматься:

• Проводить аудит действующих продуктов и услуг: состав, целевая аудитория, ценность для клиента, ограничения, себестоимость и операционная модель
• Актуализировать и оптимизировать продуктовую линейку IaaS/SaaS-сервисов для 1С
• Выявлять дублирование, неэффективные или устаревшие сервисы и процессы, предлагать варианты оптимизации
• Исследовать потребности клиентов и внутренних подразделений: продажи, сопровождение, технические специалисты, эксплуатация, ИБ
• Формировать и приоритизировать продуктовый backlog
• Описывать требования к новым функциям и изменениям существующих продуктов
• Готовить продуктовые документы: описание продукта, функциональные требования, сценарии использования, ограничения, SLA и другие характеристики сервиса
• Участвовать в формировании тарифов, комплектаций и правил предоставления сервисов совместно с коммерческим и финансовым блоками
• Анализировать продуктовые и операционные показатели: выручку, маржинальность, количество клиентов, загрузку инфраструктуры, SLA, себестоимость, востребованность отдельных функций и сервисов
• Организовывать взаимодействие между бизнесом и техническими командами и контролировать реализацию продуктовых изменений
• Участвовать в выводе новых сервисов и изменении существующих продуктов на рынок
• Анализировать обратную связь от клиентов и преобразовывать её в конкретные продуктовые улучшения
• Проводить регулярный пересмотр продуктовой документации и поддерживать её в актуальном состоянии

• Обязателен опыт 3+ лет в Product Management / Product Ownership / Business Analysis / управлении IT-продуктами или сервисами
• Понимание жизненного цикла IT-продукта
• Умение разбираться в сложных технических продуктах и переводить технические возможности в понятную клиентскую ценность
• Умение собирать и структурировать требования от разных заинтересованных сторон
• Навык декомпозиции сложных задач и формирования понятных требований для разработки и технических команд
• Умение работать с продуктовыми метриками и экономикой продукта
• Понимание принципов формирования тарифов, SLA и состава сервисов будет преимуществом
• Умение анализировать конкурентные решения и рынок
• Умение самостоятельно доводить задачи от идеи и анализа до внедрения результата
• Высшее техническое, экономическое, математическое или другое профильное образование.

Будет полезен опыт работы с:

• B2B IT-продуктами и корпоративными сервисами
• облачными решениями (IaaS / SaaS / PaaS) и инфраструктурными сервисами
• IT-аутсорсингом, хостингом или managed services
• 1С и экосистемой вокруг 1С
• виртуализацией и серверной инфраструктурой
• Linux / Windows Server, СУБД, сетевой инфраструктурой
• резервным копированием, ИБ, мониторингом и обеспечением доступности сервисов

Не требуется быть инженером или администратором инфраструктуры, но важно понимать базовые принципы работы корпоративных IT-систем.

Инструменты:

• Jira / аналогичные системы управления задачами
• Excel / Google Sheets — уверенная работа с данными
• инструменты аналитики и визуализации данных

​​​​​​​​Условия:

• Официальное трудоустройство в соответствии с ТК РФ
• ДМС после испытательного срока
• Формат: офис (Москва, Дмитровское ш., 9Б)
• Прохождение курсов и участие в мероприятиях от ведущих мировых ИТ компании
• Бесплатные спортивные секции, корпоративные скидки в фитнес-клуб и в Skyeng, регулярные корпоративные мероприятия

Business Analyst / Project Manager (International Markets)

We believe that synergy, live idea sharing, and a close-knit team are the keys to creating outstanding international FinTech and Legal Tech products!

● Space for Productivity: Real-time, face-to-face communication with colleagues and experts without messenger delays or endless online calls.

● Comfort & Atmosphere: A modern, fully-equipped office with lounge areas, complimentary tea/coffee, and an inspiring environment to start every workday.

● Strong Community: A team of professionals always ready to support, mentor, and share their experience in person.

● Focus & Work-Life Balance: A clear boundary between work and home — finish your workday at the office and enjoy your personal time without home-related distractions. We are growing rapidly and looking for a proactive Business Analyst / Project Manager (BA/PM) who will lead the process of translating business requirements into development, manage timelines, and coordinate teams across FinTech, Legal Tech, and B2B services. Responsibilities

● Requirements Gathering & Analysis: Interview stakeholders and formalize business requirements from internal teams and international B2B clients.

● Process Modeling: Map and optimize business processes (“As-Is” / “To-Be”) using BPMN / UML notations.

● Documentation Development: Write clear Technical Specifications for dev and IT teams (User Stories, Use Cases, BRD, SRS, Acceptance Criteria).

● Solution Design: Work through the logic of international payment scenarios and API integrations with fintech platforms and legal services.

● Timeline Planning & Control: Build project roadmaps, decompose tasks, plan sprints, and track deadlines.

● Facilitating Agile Processes: Host daily stand-ups, sprint planning, demo presentations, and retrospectives.

● Risk Management: Identify potential risks and blockers during the development phase and proactively find solutions. Requirements

● Experience: 5+ years as a Business Analyst, Systems Analyst, or Project Manager (experience in Gamedev, FinTech, E-commerce is a major plus).

● Hard Skills: ○ Excellent knowledge of BPMN 2.0, UML, and project management methodologies (Scrum, Kanban, Waterfall). ○ Proven experience managing projects from idea to release. ○ Understanding of APIs (REST/SOAP), web service architecture, and ability to write basic SQL queries. ○ Proficiency in Jira, Confluence, Miro / Figma / Visio (setting up boards, sprints, and reports).

● AI Tools: Ability to actively use AI assistants (ChatGPT, Claude, etc.) to accelerate documentation writing and hypothesis generation.

● Languages: English — B2/C1 level (for international documentation and partners) + fluent Georgian.

● Personal Qualities: Leadership, time management skills, accountability for results, ability to structure chaos, and strong negotiation skills. What We Offer

● Modern & Comfortable Office equipped with everything you need for productive work.

● Official Employment after successful completion of the probation period.

● Paid Leave, Sick Days, and Days-off.

● Real Opportunities for Career and Financial Growth within a fast-growing international company.

● Supportive Environment: A friendly team and onboarding support at every stage. How to Apply? If you are ready to manage international B2B tech projects and work in a dynamic office environment, send your CV!