Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small businesses, we’ll be building a stronger economy that can change the world.
How you’ll make an impact
Our VP People Experience (PX / HR) Partnering will serve as both a direct HR Business Partner to senior leaders and a leader of teams providing HR Business Partnering and Advisory services across the business. You will report directly to the EGM PX Enablement and HR Partnering, playing an important role to develop, embed and deliver on our global People strategy
What you’ll do
To thrive in this role, you will love working in the business as well as mentoring, coaching and growing your team. The combination of leadership, business partnership and hands-on collaboration requires someone who embraces challenges, competing priorities and the ability to make an impact.
Provide strategic HR Business Partnering support to XLT member(s) and lead the Business Partners supporting your XLT members function and their leadership teams.
Provide leadership and Business Partner guidance to the Managing Director of North America on regional issues impacting North America, with specific focus on the U.S. and Canada.
Work closely with the other GM/VPs of PX/HR Partnering to ensure strong collaboration and communication to align with a ‘one team’ approach across all of HR Partnering. Together you will evolve and drive our strategic business HR partnering objectives, ensuring that consistent and impactful people programs are delivered in alignment with the global people strategy.
Collaborate with your peers in PX Center of Excellence teams (OD, Remuneration, Workplace), working as one team seamlessly across our global locations and with our global PX team embodying ‘we make it together’.
Identify the unique skills and development opportunities across your team to ensure they are working to demonstrate or role model the capabilities in our PX Capability Framework.
Serve as a trusted advisor to your XLT member(s) providing ongoing support & guidance with all aspects of People Experience inclusive of talent management, annual team calibration, organisational design, restructures, and much more.
Support complex, sensitive and/or high risk ER issues when required.
Maintain an in-depth knowledge of employment legislation and practices, advising on risks and ensuring regulatory compliance. Act as HR partner with the legal team/external lawyers as needed/required.
Utilize data to strategically analyse trends and metrics in partnership with the team to develop solutions, programs and policies aligned to priorities.
Working closely with our Talent teams you will ensure recruitment priorities are met and drive workforce planning for your portfolio.
Ensure COEs have an understanding of priorities in the Business Services portfolios and work in partnership to ensure programs and resources are developed that are relevant and timely.
Build a positive employee experience that empowers Xeros to thrive and leads to improved business performance.
Play an important role across the PXP function to test, experiment and improve how we work inline with our PX Transformation and team evolutions.
Support the Chief People Officer and EGM Enablement and HR/PX Partnering as needed.
Proactively understand and manage risks as they relate to your role.
Proactively understand and manage compliance and regulatory obligations for your areas of responsibility.
Success looks like
The reputation of the People function at Xero is upheld, in terms of providing highly credible, strategic, efficient and appropriate HR advice.
Strong working relationships are maintained with key stakeholders, team members and peers.
You are a trusted advisor to your XLT member(s) and their leadership team.
Your team is highly engaged and understands how they contribute to the PX objectives and the overall success of Xero.
Your team operates with psychological safety and a sense of collaboration, open & direct communication and consistent touch points for feedback.
The HR advice provided (and documentation prepared) is of a high quality standard, is timely and accurate.
People are treated with dignity and respect at all times.
Feedback from business stakeholders about the quality of service/advice/coaching/challenge provided is positive.
Xero meets all legislative compliance requirements at all times balancing risk with pragmatism.
Contributing to a positive working environment and culture throughout Xero that aligns with our Values both within your own team, across all of PX and the business.
What you’ll bring with you
Critical competencies
Experience
Business Insight - Shows ample business and industry knowledge. Maintains good business knowledge and uses it to make sound decisions for the organisation. Responds effectively to changing market dynamics and new business information.
Collaborates - Seeks out a broad range of perspectives and takes clear steps to address the major barriers to collaboration. Creates a culture where people feel able to express themselves with honesty; urges teamwork with other groups, functions, and teams.
Plans and Aligns -Distributes organisational resources in a way that aligns with strategic plans and priorities. Takes steps to coordinate and align plans across teams. Supports strategic objectives with aggressive yet realistic time frames.
Ensures accountability - Emphasises accountability and takes clear action to ensure that the organisation meets its commitments. Uses key indicators, processes and management systems to monitor the organisation’s performance against goals.
Strategic mindset - Considers multiple scenarios to best prepare the organisation for potential changes and possibilities. Ensures organisational strategies from various units are aligned and integrated for optimal competitive advantage.
Communicates effectively - Takes steps to create forums where people can express themselves openly and regularly. Delivers messages effectively to groups ranging from direct reports to senior executives. Explains strategic / major initiatives in a candid, timely, and appropriate manner.
Manages complexity- Understands the systematic elements of issues; sees the major connections, linkages and interdependencies of problems. Takes steps to ensure the organisation has the resources and processes in place to gather the information it needs. Integrates the relevant pieces of information to gain a solid understanding of the issues.
Instills trust - Demonstrates dependability and builds a team with a reputation for living up to its commitments. Gains others’ trust and respect by showing consistency between what is said and what is done. Acts as a role model for honesty and transparency.
Demonstrated experience in leadership roles, covering the broad generalist spectrum of HR within fast paced, high performing organisations.
Experience developing people related strategies and plans to achieve business outcomes.
Success in developing and leading high performing teams.
Deep understanding of multiple HR disciplines, including remuneration practices, employee relations, diversity, performance management, and relevant employment legislation.
Experience working with and coaching senior executive stakeholders on complex people issues.
Degree, Post Graduate or equivalent work experience.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
