We’re looking for a proactive TechOps SAAS specialist who enjoys solving complex issues and uses AI as a daily tool. Location: Remote (preferably close to GMT+3 timezone). Team language: English.
Неизвестный работодатель · На сервисе с: 14.07.26 15:42
TechOps SAAS Engineer
Тип занятости: #full_time
Уровень: #middle+
Локация: #remote
Подробное описание вакансии:Нажмите, чтобы развернуть...
We’re looking for a proactive TechOps SAAS specialist who enjoys solving complex issues and uses AI as a daily tool. Location: Remote (preferably close to GMT+3 timezone). Team language: English.
Обязанности
- Resolve customer technical issues end-to-end (Helpdesk + Slack) within SLA
- Conduct root cause analysis with Grafana, Datadog (logs, metrics, traces)
- Build monitoring dashboards and proactive alerts
- Write Python scripts for automation and bulk operations
- Actively use AI (Claude, Cursor, ChatGPT) to accelerate troubleshootingТребования
- Strong daily experience with LLMs and prompt engineering
- Hands-on with Grafana/Datadog (building dashboards & alerts)
- Python scripting + solid understanding of distributed systems
- 2+ years in TechOps/Technical Support (FinTech/Forex/Crypto is a plus)
- Excellent English (C1+)
Стек технологий: #python #grafana #datadog #slack
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