#HeadOfCRM #DirectorOfCRM #CRM #igaming #vacancy #job
Неизвестный работодатель
#HeadOfCRM #DirectorOfCRM #CRM #igaming #vacancy #job
Location: Cyprus
Work format: Office-based format in Limassol
Experience: At least 2 years of experience as a Head/Director of CRM and at least 5 years of CRM experience in the iGaming.
Languages: English - fluent
🎰Key Responsibilities:
- Creating and executing CRM strategies aligned with the company's overall goals, focusing on customer acquisition, retention, and satisfaction.
- Analyzing customer data to identify trends, patterns, and opportunities for improvement in customer interactions and business performance.
- Working with sales, marketing, customer service, and other teams to align CRM strategies and ensure a consistent customer experience.
- Build an CRM team
- Tracking key performance indicators (KPIs) related to CRM, such as customer acquisition cost, lifetime value, and retention rates, and reporting on progress to stakeholders.
🎰Requirements:
- Experience working with Tier 1 GEOs.
- Experience working with B2C products.
- Ability to develop and implement effective CRM strategies that align with business goals.
- Excellent communication, collaboration, and leadership skills to work effectively with diverse teams and stakeholders.
- Ability to manage multiple projects in a fast-paced environment.
- Fluent in English (verbal and written), other languages are a plus
🎰Benefits:
- Official employment
- Company-provided relocation support to Cyprus.
- 24 working days of paid annual leave
- 6 days of paid sick leave
- Medical insurance
- Coffee zone with fruit & snacks available in the office
- Corporate Lunch provided by the company
- Gym and sports classes
Feel free to send your CV to my Telegram •••••••• 📨, and I'll be happy to tell you more about the opportunity.
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