About GSM Kazakhstan
GSM Kazakhstan is a member of Green and Smart Mobility (GSM Global), a pioneering technology-driven transportation company committed to promoting sustainable mobility solutions. As part of a rapidly growing international ecosystem, GSM Kazakhstan delivers customer-centric transportation services while leveraging innovative technologies to enhance service quality and operational excellence.
I. Position Overview
The Growth Marketing Specialist is responsible for executing Customer Value Management (CVM) marketing, in-app promotional activities, and growth initiatives for Green SM Kazakhstan.
This is a hands-on execution and analytics-focused role. The successful candidate will personally set up and launch push notification campaigns, build and manage audience segments, create and update in-app banners, analyze campaign and growth performance, and coordinate closely with the Global Performance & Growth Team and external agencies.
The role requires a strong combination of CVM/CRM execution, data analysis, digital growth, and operational coordination, with the ability to translate data and market insights into practical growth initiatives.
II. Key Responsibilities
1. CVM / CRM Marketing & Push Campaigns
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Support customer acquisition, activation, retention, reactivation, and promotional campaigns through CVM activities.
2. In-App Banners & Promotional Content
3. Global Performance & Growth Coordination
4. Growth Analysis & Initiatives
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Analyze growth, customer, and campaign performance data to identify trends, issues, and opportunities.
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Monitor key performance indicators such as CPI, CAC, conversion rate, retention, engagement, and ROAS where relevant.
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Identify opportunities to improve customer acquisition, engagement, retention, and overall growth performance.
5. Payment & Marketing Operations
III. Requirements
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2–4 years of hands-on experience in CRM/CVM, Growth Marketing, Performance Marketing, Digital Marketing, or a related field.
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Practical experience in executing push notification campaigns, including audience segmentation, copywriting, campaign setup, launch, and performance analysis.
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Understanding of key growth and performance marketing metrics, including CPI, CAC, conversion rate, retention, engagement, and ROAS.
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Experience with in-app promotional content, banners, admin panels, or similar digital marketing tools is an advantage.
IV. Preferred Skills
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Experience in mobility, ride-hailing, e-commerce, fintech, food delivery, or other app-based businesses.